Updating Your Membership
From time to time, you may need to make some changes to your member profile.
On this page you will find information on how to:
- Update your contact information
- Set up a Micro-site
- Changing your payment options
- Change your membership category
At the bottom of the page, you will find the OCA’s policies on refunds and returned cheque or debit payments.
Updating Your Contact Information
Log in as a member and select “Update My Profile”.
Setting Up a Micro-site
Create your own personal web page on the OCA’s chiropractor locator to profile your practice to potential patients. Learn more.
Changing Your Payment Options
OCA members may pay for their membership two ways: easy monthly pre-authorized debit payments, or once per year by credit card. Please let us know your preferred payment method and we will help you set it up. You can email us at firstname.lastname@example.org or call us at 416‐860‐0070 (toll-free: 1‐877‐327‐2273).
Changing Your Membership Category
Membership rates for each category can be found here:
- OCA Membership Dues – 2019-2020 (PDF) – Please note that the OCA fiscal year is August 1st – July 31st and fees are pro-rated.
If you would like to apply to change your category, please fill out the form below and email it to us at email@example.com or call us at 416‐860‐0070 (toll-free: 1‐877‐327‐2273).
The OCA introduced the Parental Leave category August 1, 2016. Eligibility for this category is aligned with the federal eligibility for Parental Leave benefits. Please contact the OCA for more information.
OCA Policy: Administration Fee for Returned Payments
It is the responsibility of members to pay their dues and other fees on time in order to remain in good standing with the OCA. Costs are incurred by the OCA when cheques and electronic debits are returned by a financial institution. An item may be returned by a financial institution for a variety of reasons, including an insufficiency of funds, funds not cleared or account frozen.
In order to cover the charges and administration costs incurred as a result of returned items, a charge of $40 (HST included) will apply for each returned item. This charge will be added to the outstanding balance and are payable to the OCA immediately. The administration fee also applies to payments of sales orders that are returned by a bank.
Download a print-friendly copy of our Administration Fee Policy (PDF).
OCA Policy: Refund Policy
Requests to change a membership status and/or receive a refund of dues may need to be approved by the Director, Member Programs & Operations. This helps to ensure that necessary CCA and CCO rules and regulations have been considered.
Members are required to request their refund in writing. Notification is required at least 10 business days prior to the end of the current month for initiation of the change in the following month.
For more details, download a print-friendly copy of our Refund Policy (PDF).