Legislation and Regulation

This section will keep you up to date on regulatory issues and legislation, including CASL, FSCO Service Provider Licensing and workplace legislation.

College of Chiropractors of Ontario (CCO)

The College of Chiropractors of Ontario (CCO) is the governing body established by the provincial government to regulate chiropractors in Ontario. Every chiropractor practising in Ontario must be a registered member of the College.

Canada’s Anti-Spam Legislation (CASL)

Canada’s Anti-Spam Legislation (CASL) is intended to protect Canadians from spam, malware, phishing, spyware and other electronic threats. This legislation came into force on July 1, 2014.

CASL applies to the following types of actions:

  • The sending of commercial electronic messages,
  • The creation and use of lists of electronic addresses,
  • Installation of computer programs or software, and
  • Alteration of transmission data (e.g. a link in an email which appears to send you to one website but which actually redirects you to another website).

Learn more about CASL and sending commercial electronic messages

FSCO Service Provider Licensing

Service Provider licences became mandatory on December 1, 2014 for health facilities to bill auto insurers directly for certain services (“listed expenses”) invoiced through HCAI. This OCA webpage has all the latest information on Service Provider Licensing, including how to apply for and maintain a Service Provider Licence, why Licencing was introduced and how to get paid if you do not have a Service Provider Licence .

Learn more about FSCO Service Provider Licensing

Provincial Workplace Legislation

Accessibility for Ontarians with Disabilities Act (AODA)

The Accessibility Standards for Customer Service (Ontario Regulation 429/07) came into force on January 1, 2008. Since January 1, 2012, all organizations with one or more employees in Ontario that provide goods or services to the public have been required to comply. The regulation requires all organizations in Ontario to make their customer services accessible and to train their staff on how to provide accessible service.

Learn more about AODA training and resources

Basic Awareness Training

Basic occupational health and safety awareness training for all workers and supervisors in Ontario is required by the Occupational Health and Safety Awareness and Training Regulation under the Occupational Health and Safety Act (OHSA). The requirements are enforceable as of July 1, 2014.

Learn more about Health and Safety Awareness Training for Workers and Supervisors (PDF)

Bill 168 (Violence and Harassment in the Workplace)

Bill 168 (Violence and Harassment in the Workplace) is an Ontario legislation that was passed under the Occupational Health and Safety Act in 2010. It requires all providers of Health Care services in Ontario, including Chiropractors, to address and eliminate violence and harassment in the workplace by way of workplace risk assessments, the development of policies and programs, and mandatory training for all staff.

Learn more about Bill 168 »

Employment Standards Act (ESA)

The Employment Standards Act prescribes minimum standards that employers must follow for overtime pay, paid vacation, termination notice and severance pay, and leaves of absence including parental leave.

Learn more about Adherence to the Employment Standards Act

Occupational Health and Safety Act (OHSA)

General requirements under the Occupational Health and Safety Act vary depending on how many employees you have.

Learn more about Adherence to the Occupational Health and Safety Act (PDF)


Bill 148, the Fair Workplaces, Better Jobs Act, 2017, was passed to create more opportunity and security for workers in Ontario. This legislation makes a number of changes to both the Employment Standards Act, 2000, the Labour Relations Act, 1995, and the Occupational Health and Safety Act.

Learn more about Bill 148