This resource has been developed to help you understand and operate the Human Resource dynamics associated with running a small business. The information in these modules will enable you to build your practice in an efficient and effective way. As you grow your practice, you reach a point where you can no longer do everything — either administration and billings fall behind or worst case, your customer service starts to decline. You can’t schedule appointments, treat patients, order supplies, handle bookkeeping and market your services all at the same time. Hiring and retaining the right people is essential to the success of your clinic. The sections that follow include tips, tools, recommendations and best practices that will assist you at each stage of the hiring process.
Documentation is very important in the hiring, firing and performance management process. Take the time to do things properly (offer letter, termination letter, performance reviews, etc.) and it will save you time, frustration and money in the long run!
The following sections will assist you in your HR needs: