Lauren James
Manager, Software Support & Development
Ext. 4162

Lauren began her career with chiropractors in 1985, joined the OCA in 1999 and took on the role of department manager in 2006. Lauren provides PMP training and she is instrumental in the development of the PMP. Her knowledge and insight regarding the chiropractic profession and PMP software make her a valuable resource for troubleshooting user issues and testing program enhancements and updates.
 
Anne Davidson
Software Support Representative
Ext. 4161

Anne has been a member of the OCA support team since 1998. Prior to joining the OCA she had over 10 years experience as a CHA working with chiropractors and their patients. Anne coordinates PMP training sessions, tests program updates and provides support to our software users.
 
Liz Pridham
Software Support Representative
Ext. 4163

After many years working with chiropractors as a chiropractic assistant, office manager and bookkeeper, Liz joined the OCA in 2004. As part of the software support department she offers support and training to PMP users – chiropractors and their staff. Liz’s chiropractic experience and her background in accounting give her the ability to offer practical examples and suggestions so you can apply PMP in your office for maximum results.

Craig MacDonald
Software Support Representative
Ext. 4164 
   
Craig is the most recent addition to the software support team at the OCA. From previous positions, Craig brings experience with software development, software testing, hardware and end user support.